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QTA Smart Business Seminar

This session will review the key steps in critical incident management and provide practical tips to ensure readiness to respond to an incident.  With a focus on practical advice, this session will include supporting written materials for participants to take away. The session will cover:

  • What to expect in the first five minutes, hour, day and year following a critical incident
  • What effective critical incident management looks like
  • The fundamentals of investigation into critical incidents, including collating evidence and managing the regulator
  • Effective critical incident policies for your business

 

PRESENTER
MATTHEW SMITH

Event Timeslots (1)

Thursday 2 April
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